Legal
Privacy Policy
Last updated: January 1, 2024
Refcon HVACR is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard data when you interact with our services, website, and communications.
Information Collection
We collect information you provide directly, such as name, address, phone number, email, and service details when requesting quotes, scheduling appointments, or contacting our team. Additionally, our website may automatically gather technical data like IP address and browser type.
Use of Information
Your information is used to provide and improve our Hvac services, process transactions, communicate about appointments, send estimates, and respond to inquiries. We may also use data for internal analytics to enhance customer experience and service delivery.
Information Sharing
Refcon HVACR does not sell your personal data. We may share information with trusted third-party service providers who assist in operations, such as payment processing or scheduling software, under strict confidentiality agreements. Disclosure may also occur if required by law.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. These include secure servers, encryption, and access controls. However, no electronic transmission is entirely invulnerable.
Cookies and Tracking
Our website uses cookies to improve functionality and analyze traffic. You can adjust browser settings to refuse cookies, but this may limit some features. We do not use cookies for intrusive advertising or unauthorized tracking purposes.
Your Rights
You have the right to access, correct, or delete your personal information held by Refcon HVACR. To exercise these rights, contact us via the provided contact details. We will respond to legitimate requests in accordance with applicable regulations.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. The updated date at the top indicates the latest revision. Continued use of our services after changes constitutes acceptance of the revised policy.
Contact Information
For questions regarding this Privacy Policy or our data practices, please contact Refcon HVACR at info@refcon-hvacr.com or by mail at our business address. We are committed to addressing your concerns regarding privacy and data protection.